K&G Health

Privacy Policy

Privacy Policy for K&G Health

Last Updated: November 21, 2025

Welcome to K&G Health. Your privacy is the foundation upon which this community is built. We are committed to creating a safe and protected space for you to explore health information. This policy outlines our unwavering commitment to protecting your data and your trust.

Our Core Commitment to Your Privacy

Before we go into detail, we want to state our most important promises to you clearly and simply.

  • Your Health Information is Sacred. We hold a fundamental belief that your health data is yours and yours alone. It is our unequivocal promise that we do not, and will not, under any circumstance, share your Private Health Information with any third party. Ever. This information exists solely within the protective sphere of your account and our service, used only to provide you with the perspectives you seek.
  • Your Identity is Not a Commodity. Your Personally Identifiable Information (such as your name or email address) is used only to manage your account and communicate with you. It is not for sale. It never has been, and it never will be.

Information We Collect

To provide you with a personalized and effective service, we collect the following types of information:

  • Patient Profile Information: This is the information you provide about your health status, history, and other relevant details. This data is essential for our AI Medical Agents to generate relevant and nuanced perspectives tailored to your situation.
  • Conversation Data: This includes the questions you ask our AI and the perspectives it generates in response. This allows you to maintain a history of your inquiries.
  • Account Information: We collect basic information required to create and maintain your account, such as an email address and password.

How We Use Your Information

The information we collect is used exclusively for the following purposes:

  • To Provide and Personalize the Service: Your patient profile and conversation data are used directly by our AI system to analyze your questions and provide multi-faceted perspectives.
  • To Improve Our Service: We may use anonymized and aggregated data—from which all personal and health identifiers have been permanently removed—to analyze usage patterns and improve the accuracy and helpfulness of our AI models. Your individual privacy is never compromised in this process.
  • To Communicate With You: We may use your email address to send you important information about your account or updates to our services and policies.

Data Security

We implement industry-standard security measures to safeguard your information. This includes encryption of data both in transit and at rest, as well as strict internal access controls to ensure that only authorized systems (and never unauthorized personnel) can process your data to operate the service.

Your Control and Choices

You are in control of your information. You can access, review, and update your patient profile at any time through your account settings. If you choose to delete your account, we will permanently erase all of your personal and health information from our active systems in accordance with our data retention policies.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the service or via the email address associated with your account. Your continued use of K&G Health after such changes constitutes your acceptance of the new policy.

How to Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please do not hesitate to reach out to us. We are here to ensure you feel secure and respected.

Thank you for placing your trust in K&G Health.